Page 5 of 5
Re: Bug Reports
Posted: 23 Apr 2026, 21:08
by Vika
Thank you, I completely missed that.
If its what I think it is, then if you check back in a few days it'll say 5. My suspicion is its a rather annoying persistent indexing problem.
Happens with searches as well. You go to search for a book you just uploaded, and its not there. You click on it from 'my uploads' and its there as normal, fully findable. Then a few days later it appears on search, and a few days after that is gone again. Or you have a search that says 0 books, then proceeds to list them.
Can't find a book you're sure was there before? Same deal. It'll reemerge after a few days.
Re: Bug Reports
Posted: 23 Apr 2026, 23:26
by 图书馆的账号无法使用
This is the translation provided by the translation app. The link to your website has been inaccessible for the past few days. Could you please tell me if there are any other links that can lead to your website?
Re: Bug Reports
Posted: 24 Apr 2026, 00:10
by Ligia
图书馆的账号无法使用 wrote: 23 Apr 2026, 23:26
This is the translation provided by the translation app. The link to your website has been inaccessible for the past few days. Could you please tell me if there are any other links that can lead to your website?
Please contact support to receive the latest link.
Re: Bug Reports
Posted: 24 Apr 2026, 00:20
by 图书馆的账号无法使用
Please contact support to receive the latest link.
[/quote]
This is the translation provided by the translation app. The option cannot be opened.
Re: Bug Reports
Posted: 24 Apr 2026, 01:12
by Vika
图书馆的账号无法使用 wrote: 24 Apr 2026, 00:20
This is the translation provided by the translation app. The option cannot be opened.
Write to support on the email you gave screenshots showing you using earlier in the thread, and
ask for a valid link.
Re: Bug Reports
Posted: 30 Apr 2026, 12:29
by Nekoko
Recently, a large number of newly added books in Simplified and Traditional Chinese have encountered ISBN matching issues. Even in a Chinese-language environment, these ISBNs only display English or pinyin information, and can only be corrected through manual rematching. Since the number of affected pages is very large, this is likely due to a configuration issue during automated data retrieval.
If possible, please check the settings.
The system seems unable to distinguish between Simplified and Traditional Chinese. Could this issue be addressed? For example, you could revert to the previous approach of not differentiating between Simplified and Traditional Chinese and simply use “Chinese” as a unified language. Alternatively, when retrieving book information, you could prioritize assigning regions based on ISBN ranges—since ISBNs for mainland China, Hong Kong, and Taiwan are listed separately, this should not be technically difficult.
Re: Bug Reports
Posted: 30 Apr 2026, 12:43
by Nekoko
Nekoko wrote: 30 Apr 2026, 12:29
Recently, a large number of newly added books in Simplified and Traditional Chinese have encountered ISBN matching issues. Even in a Chinese-language environment, these ISBNs only display English or pinyin information, and can only be corrected through manual rematching. Since the number of affected pages is very large, this is likely due to a configuration issue during automated data retrieval.
If possible, please check the settings.
The system seems unable to distinguish between Simplified and Traditional Chinese. Could this issue be addressed? For example, you could revert to the previous approach of not differentiating between Simplified and Traditional Chinese and simply use “Chinese” as a unified language. Alternatively, when retrieving book information, you could prioritize assigning regions based on ISBN ranges—since ISBNs for mainland China, Hong Kong, and Taiwan are listed separately, this should not be technically difficult.
BEFORE:
- 1.png (56.89 KiB) Viewed 19730 times
AFTER FECH
- 屏幕截图 2026-04-30 204039.png (49.86 KiB) Viewed 19730 times
By the way, this is a Traditional Chinese book, but it cannot currently be categorized as such through automatic ISBN recognition and has to be corrected manually.
Re: Bug Reports
Posted: 02 Jun 2026, 09:32
by pelly
Hello, im not sure if this is the right place to post this issue, but Im facing trouble uploading a book. I haven't faced this issue before.I tried uploading from my phone and then from my desktop PC but it isn't working.
The problem is that after the file goes through the uploading>Analyzing stage, it gets stuck on uploading again.
Browser: Firefox (both devices)
PC: WIN11
Phone: Android 12
Issue: Stuck on uploading
Im trying to upload the "Fundamentals of Fluoroscopy" book by Davis Houston. It's the first pdf when you search for it, but I thought it would be useful over here too.
Re: Bug Reports
Posted: 02 Jun 2026, 11:12
by Vika
pelly wrote: 02 Jun 2026, 09:32
The problem is that after the file goes through the uploading>Analyzing stage, it gets stuck on uploading again.
Its not your device settings. That's a known problem that affects uploading sometimes.
Try uploading on a different domain. That often fixes it, or just keep sending the file through till it stops doing the second uploading. If it takes more than a handful of attempts, best to switch domains or try again later. If multiple domains do it, its worth dropping the devs a line, as uploading may be down.
The moment that second uploading message appears, abort the file. The worker process has gotten confused, and its not going to work.
Re: Bug Reports
Posted: 02 Jun 2026, 13:32
by BadRobat
pelly wrote: 02 Jun 2026, 09:32
Hello, im not sure if this is the right place to post this issue, but Im facing trouble uploading a book. I haven't faced this issue before.I tried uploading from my phone and then from my desktop PC but it isn't working.
The problem is that after the file goes through the uploading>Analyzing stage, it gets stuck on uploading again.
Browser: Firefox (both devices)
PC: WIN11
Phone: Android 12
Issue: Stuck on uploading
Im trying to upload the "Fundamentals of Fluoroscopy" book by Davis Houston. It's the first pdf when you search for it, but I thought it would be useful over here too.
Thank you for your message! We are already aware of this issue. Please try uploading the file later. Sorry for the inconvenience!