Bug Reports

[图书馆的账号无法使用]

咨询一下你的身份，是馆长，还是管理员，还是跟我一样的，是用户？就你的回复，是你的理解吧？反正不是我的，如果你不是图书馆的后台，我有权利拒绝回复你的回复

[neo]

Hmm... – could we perhaps agree to use a standardised language?

I don't want to translate every time

[图书馆的账号无法使用]

我也没看懂你发的是什么，你嫌麻烦，我也一样

[Vika]

图书馆的账号无法使用

咨询一下你的身份，是馆长，还是管理员，还是跟我一样的，是用户？就你的回复，是你的理解吧？反正不是我的，如果你不是图书馆的后台，我有权利拒绝回复你的回复

跟我上次说的一样。我只是个用户，图书馆的管理员，仅此而已。什么权利之类的废话？我只是想帮忙，如果你不需要，完全可以不接受。

图书馆的工作人员不会主动向你表明身份。事情不是这样的。一切都不是这样的。你可以接受这一点，并在这些限制下进行操作，也可以拒绝参与，直接离开。这完全取决于你的选择。没人强迫你。权利在这里毫无意义。

Neo

Hmm... – could we perhaps agree to use a standardised language?

I don't want to translate every time

I mean I agree in principle. Chinese is hard for me, and I have to keep running it through the translator to see if what I've typed has translated properly. It often hasn't, and sometimes I just give up rewording it to try and get a close literal translation. It is incredibly frustrating. The other recent example, French, I know full well I'm butchering the language but don't know enough of their internal syntax to get it right. There will doubtless be more examples as the forum grows.

But that said, that's what its like to talk to others in a language you're not familiar with. So if we choose a standardised language, its going to put some users in this frustrating position all the time. Is that going to discourage their participation?

[图书馆的账号无法使用]

This is the translation obtained through a translation tool. As for whether you can understand it, I'm not sure either. I'm just a user of this platform, here to provide feedback on the usage of the platform.
The first question
Because from the very beginning, someone has been impersonating your backend and communicating via emails. From now on, could you please indicate the address and time difference when replying to emails? You can consider it as a form of verification. Additionally, on the forum, your backend can see the subsequent feedback. You can check it yourself.
The second question
For the same website, using different browsers, the screenshot was uploaded using UC Browser. The website can be logged in normally, but the user forum is exactly as shown in the screenshot - the account does not exist. So, are the website addresses for your library and user forum separate? The built-in browser on the mobile phone works normally.
The third question
I noticed that in the library, your process is as follows: open the website, log in with your account, search for keywords, set language extensions. Here, it's about users operating independently, clicking on the book title and then browsing, saving, or downloading, right? These steps are fine. The problem lies in an extension option. Some books have a single option, some don't, and there are also issues with the device system. This was reported in the library. If it's the latter issue, personally, I think it accounts for the majority of the cases. Some books cannot be opened, but the download limit of the library has been reached. The previous steps need time to collect and organize, and for this one, you should have someone in the backend who can modify it, right? Can it be changed?

[图书馆的账号无法使用]

It is still through the translation tool's translation.
In addition, many people on the forum have their own interpretations. It would be best for your backend to understand the users' thoughts before responding. Your platform should have news that has been searched through the browser before being used. Not everyone can continuously operate your platform. However, I hope that because there are many options for the platform, it can still be viable.

[Vika]

This is the translation obtained through a translation tool. As for whether you can understand it, I'm not sure either. I'm just a user of this platform, here to provide feedback on the usage of the platform.
The first question
Because from the very beginning, someone has been impersonating your backend and communicating via emails.

Do you mean the Lib-talk.io platform, or the Z-library platform? We kbnow there are fake Z-library accounts out there that reach out via email to convince people to part with their money in exchange for nothing. All we can do is warn users about them - see the forum thread viewtopic.php?t=89.

From now on, could you please indicate the address and time difference when replying to emails?

The library uses UTC. They will not supply their personal time zones as that can be used to work out which country in the world they are in. They will not take any action to help you verify their identity that also helps the various legal authorities verify their identity.

The address the email came from is already in the email headers. This is a standard part of how emails work, and have always worked. This can be faked, yes, sendmail spoof. However a spoofed email would not have your original query in it. That's your verification.

The second question
For the same website, using different browsers, the screenshot was uploaded using UC Browser. The website can be logged in normally, but the user forum is exactly as shown in the screenshot - the account does not exist. So, are the website addresses for your library and user forum separate?

Yes. They are completely separate. You can choose to link the two together. For security, a lot of users choose not to.

I noticed that in the library, your process is as follows: open the website, log in with your account, search for keywords, set language extensions. Here, it's about users operating independently, clicking on the book title and then browsing, saving, or downloading, right?

Right. Also editing to fix information for other users.

These steps are fine. The problem lies in an extension option. Some books have a single option, some don't, and there are also issues with the device system.

I don't understand what you mean by 'the device system'.

Some books only have one option because only one copy was uploaded by that user. Other books have multiple options because multiple formats of that book were uploaded by another user. If the md5 check is too different between versions they will be in separate lists additionally, because they are too different for the system to consider them alternative copies of the same book - quality will vary too wildly.

Some formats are intended only for specific types of users. For example a .LRF book is intended for a Sony reader, and a .PDB is intended to only be opened by a palm book reader. Trying to open them on a generic reader for your platform is unlikely to work as they're not designed for it. They're not broken, just, its like trying to fly to another country on a tugboat. It won't work because that's not the designed usage.

This was reported in the library. If it's the latter issue, personally, I think it accounts for the majority of the cases. Some books cannot be opened, but the download limit of the library has been reached. The previous steps need time to collect and organize, and for this one, you should have someone in the backend who can modify it, right? Can it be changed?

You can pay to increase your download limit for the 30 days, yes. The 10 downloads are the basic free option. You can use a telegram bot to increase that a bit, but I don't use telegram so have no experience with them. Additionally downloading the windows/linux/android standalone will double your limit for 30 days.

There are other ways to increase that without paying by contributing to the library's book collection / editing book information / moderating books, but they will require effort put in.

In addition, many people on the forum have their own interpretations. It would be best for your backend to understand the users' thoughts before responding. Your platform should have news that has been searched through the browser before being used. Not everyone can continuously operate your platform. However, I hope that because there are many options for the platform, it can still be viable

A new FAQ is under development.

[图书馆的账号无法使用]

The "personal" platform I'm referring to is your library.There are also two email addresses related to the library that I need you to confirm with your system. Please verify whether these email addresses are actually managed by the library's backend team and whether they can reply to users' emails. One of them has been confirmed. This is the other one.no-reply@z-lib.pe

Is it because of those found through searching on the browser? If following your reply, wouldn't that mean I used a fake email address from your library? At least from my perspective, I can see the original record here, but they are not clear on the other side.

Is this related to the browser? For the same website, the display in different browsers varies. If it's necessary and needs to be bundled, how should it be done?

If that's the case, do you only handle the management and operation of the library, and all other operations are done by the users themselves?

Is this program set and won't be modified anymore?

New FAQ? Is it an option or a function? Very curious.

[图书馆的账号无法使用]

There is no need to reply regarding the FAQs. However, there is a "Contact Us" option in the FAQs. Where is this option located? Can it be found on the website? Or where is the entry point?

[Vika]

The "personal" platform I'm referring to is your library.There are also two email addresses related to the library that I need you to confirm with your system. Please verify whether these email addresses are actually managed by the library's backend team and whether they can reply to users' emails. One of them has been confirmed. This is the other one.no-reply@z-lib.pe

I'm not familiar with the .pe domain.
support@z-lib.fm is the usual address. It can be found at the bottom of every single page on the main site, any domain.

Is it because of those found through searching on the browser? If following your reply, wouldn't that mean I used a fake email address from your library? At least from my perspective, I can see the original record here, but they are not clear on the other side.

Again, look at the link I sent you. Once again it is viewtopic.php?t=89. I cannot help you if you are unwilling to look at the existing resources provided for your safety. Translate it. Read it. Its important.

If that's the case, do you only handle the management and operation of the library, and all other operations are done by the users themselves?

I'm a library user and moderator. I deal with the books, and helping user issues where I can.

Is this program set and won't be modified anymore?

There are no plans I am aware of to give users more download slots per day without asking for something back, whether money or time. Those download slots are likely permanent, and aren't going anywhere as free access to knowledge is the cornerstone of the library's philosophy. However running the service does take resources, and so if you are after more books per day than the average person could realistically read, you are asked to give back in some capacity.

New FAQ? Is it an option or a function? Very curious.

Existing instructions for users could use some work. An overhaul is in the works. Hopefully that'll help with some of this.